Purchase
Pay by card through Stripe. Plans are prepaid and never auto-renew. Upgrades apply at once with a credit for the old plan; credit packs never expire.
Only the team owner can buy. Two entry points: "Upgrade plan" in the avatar menu at the bottom of the sidebar, or Team & Subscription → Subscription.
Buying a plan
Monthly or yearly
Toggle at the top of the dialog. Yearly is 40% off; credits still arrive every 30 days, and leftovers roll into permanent credits.
Pick a plan
Plus, Pro, Max and Ultra are self-serve. Benefits are in Plans.
Pay by card
You are taken to a Stripe checkout page. After paying you return to the app and the plan is credited as soon as Stripe confirms. Orders close after 10 minutes if unpaid; just place a new one.
If you paid but nothing arrived, use "Paid but not credited?" in the dialog and we check with Stripe.
Upgrading
Upgrades take effect immediately: the new plan's credits for the current cycle are granted on the spot and the cycle restarts that day. The credits left in your current cycle and any cycles you have already paid for are converted into a discount, shown as "Current plan credit" before you order; the converted monthly credits are not kept, and permanent credits are untouched. Yearly plans upgrade to yearly plans.
There is no downgrade. When a plan ends the account returns to Free, and you can buy any plan after that.
Renewing
Plans do not auto-renew and nothing is charged when the term ends; the account returns to Free. A plan cannot be bought again while it is active; buy it again once it ends. Every payment grants the current cycle's credits immediately and restarts the cycle that day.
Credit packs
On Pro and above you can buy credit packs. They go to permanent credits, never expire, and do not change your plan or its end date. Bigger packs earn a bigger bonus:
| Pack | Credits you get | Bonus |
|---|---|---|
| $10 | 31,500 | 5% |
| $50 | 165,000 | 10% |
| $100 | 345,000 | 15% |
| $500 | 1,800,000 | 20% |
| $1,000 | 3,900,000 | 30% |
Members get a further bonus on the whole pack, based on the plan when you order: Pro +25%, Max +50%, Ultra +75%. For example, a $10 pack on Ultra adds 55,125 credits. The amount shown in the purchase dialog already includes it.
Redeem codes
A team owner with a code redeems it under Team & Subscription → Subscription → "Have a code?". The credits go to permanent credits. Each code can be redeemed once per account.
Cards
Cards from promotions live under Team & Subscription → Subscription → Cards. A card belongs to you, so you can keep it after claiming and use it on any team you own before it expires.
- Week Card: adds 1/4 of the chosen team's monthly plan credits to that team's permanent credits. The Free plan has no monthly credits, so the card works only after upgrading to a paid plan.
- Each card can be used once and can't be undone or moved to another team. Each team can use one card per promotion.
- ClawsGO may also issue cards to you directly, for example as compensation. They show up in Cards with their own expiry date and aren't limited to one per team.
Receipts and invoices
After each payment, Stripe emails a receipt and an invoice issued by BitMiracle Technology Limited to the payment email. The team owner can also download both anytime under Team & Subscription → Orders → Documents.
The business name, address and tax ID on the invoice come from what you enter on the Stripe checkout page, so fill them in before paying; an invoice can't be changed once issued. To correct one or get one for an earlier order, open a ticket under Settings → Tickets with your billing details. To pay by bank transfer or sign a contract, use "Contact sales" in the purchase dialog.
The global edition can't issue Chinese VAT invoices (fapiao). For those, purchase on the China edition at clawsgo.cn.
Refunds
Payments are non-refundable except where required by law. Credits consumed by tasks that fail because of a fault on our side are returned. See the Billing Terms.