ClawsGO Docs

FAQ

The questions we hear most about accounts, tasks, credits and data.

Account

Tasks

Credits and plans

Payment

Data and outputs

Still stuck? Open a ticket in the app under Settings → Tickets. We reply within one business day. Interruption cards are explained in Troubleshooting.

FAQ

Account

What is the difference between the global and China editions?

Can I sign up with an email address or password?

Tasks

The task has been quiet for a long time. Is that normal?

Can I run several tasks at once?

Does the task keep running if I shut my computer?

How do I change the brief mid-task?

Is there a time limit per task?

Can I delete a task?

Can I share a task with someone?

Credits and plans

Does Free get monthly credits?

Do credits expire?

What if I run out?

Does it auto-renew?

Can I downgrade?

Do cloud hosts cost anything?

What do I get for inviting people?

How do teams share a plan and credits?

Payment

Which payment methods are supported?

I paid but nothing arrived.

Can I get an invoice?

Can I get a refund?

Data and outputs

Are my files safe? Are they used for training?

Who owns the output? Can I use it commercially?

What is installed on the cloud host?